Services

I help organizations streamline their operations through expert automation, system integration, and process optimization.

Jira & JSM Administration

Complete Jira and Jira Service Management setup, configuration, and optimization. From workflow design to permission schemes, I'll help you create a system that works for your team.

  • Custom workflow design and implementation
  • Permission schemes and security configuration
  • Field configuration and screen customization
  • Project setup and template creation
  • Performance optimization and troubleshooting

AI Agents & Automation

Leverage the power of AI to automate complex business processes. I design and implement intelligent agents that can handle decision-making, data processing, and customer interactions.

  • Custom AI agent development
  • Process automation and optimization
  • Natural language processing integration
  • Intelligent document processing
  • Chatbot and virtual assistant creation

ITSM Tools Implementation

Expert implementation and configuration of IT Service Management tools including ServiceNow, Freshservice, and other enterprise ITSM platforms.

  • ITSM platform selection and setup
  • ITIL process implementation
  • Service catalog design
  • SLA and KPI configuration
  • Integration with existing tools

Cloud Migrations

Seamless migration of your applications and data to cloud platforms. I handle the technical complexity while ensuring minimal downtime and maximum security.

  • Cloud strategy and architecture design
  • Application migration planning
  • Data migration and synchronization
  • Security and compliance setup
  • Post-migration optimization

System Integrations

Connect your disparate systems and tools to create a unified, efficient workflow. From API development to middleware implementation, I make your systems work together.

  • API development and integration
  • Middleware and ETL solutions
  • Real-time data synchronization
  • Webhook and event-driven architectures
  • Legacy system modernization

Ready to Get Started?

Let's discuss how I can help optimize your business processes and implement the right solutions for your organization.

Email Me

Get In Touch

Ready to discuss your project? Fill out the form and I'll respond within 24 hours.

Prefer to reach out directly?

chris@raledo.com